Usage Policy
We’ve updated our usage policies to be more readable and added service-specific guidance. Customers may sign up to receive notifications of new updates to our usage policies by email us at info@HarleyDoc.co.uk
We aim for our tools, and advice from experts to be used safely and responsibly, while maximizing your control over how you access them. By using our services, you agree to adhere to our policies.
We have established universal policies applicable to all our services, as well as specific policies for builders who use our products or our technology to create applications for themselves or others. Violating our policies could result in action against your account, up to suspension or termination. We also work to make our models safer and more useful, by training them to refuse harmful instructions and reduce their tendency to produce harmful content.
We believe that learning from real-world use is a critical component of creating and releasing increasingly safe medical care and assistance. We cannot predict all beneficial or abusive uses of our technology and expert advice, so we proactively monitor for new abuse trends. Our policies will evolve based on what we learn over time.
Universal Policies
To maximize innovation and creativity, we believe you should have the flexibility to use our services as you see fit, so long as you comply with the law and don’t harm yourself or others.
When using this service, these rules apply:
1. Comply with applicable laws – for example, don’t compromise the privacy of others, engage in regulated activity without complying with applicable regulations, or promote or engage in any illegal activity, including the exploitation or harm of children and the use or distribution of illegal substances, goods, or services.
2. Don’t use our service to harm yourself or others – for example, don’t use our services to promote suicide or self-harm, injure others, or engage in unauthorized activities that violate the security of any person, service or system.
3. Don’t repurpose or distribute output from our services to others – for example, don’t share output from our services to defraud, scam, spam, mislead, bully, harass, defame, discriminate based on protected attributes, sexualize children, or promote violence, hatred or the suffering of others.
4. Respect our safeguards – don’t circumvent safeguards or safety mitigations in our services
We report apparent child sexual abuse material (CSAM) to the National Center for Missing and Exploited Children and any lawful authority or body as we deem fit.
5. Fair use – you should only use our tools and services when directed and required by the app or one of our medical advisors. Persistent use of the scanning face facility can result in overuse and impact the quality of the services for other users. Excessive users of the services will be warned before being excluded for over use.
Use of the Harley Doc Platform
The HarleyDoc platform allows you to use entirely custom applications. As the developer of your application, we are responsible for designing and implementing how you as a user interact with our technology.
We recognize that our AI introduces new capabilities with scalable impact, so we have service-specific policies that apply to all use of our APIs in addition to our Universal Policies:
1. Don’t compromise the privacy of others, including:
* Collecting, processing, disclosing, inferring or generating personal data without complying with applicable legal requirements
* Using biometric systems for identification or assessment, including facial recognition of others
* Facilitating spyware, communications surveillance, or unauthorized monitoring of individuals
2. Don’t perform or facilitate the following activities that may significantly impair the safety, wellbeing, or rights of others, including:
* Providing tailored, medical/health, advice without review by a qualified professional and disclosure of the use of AI assistance and its potential limitations
3. Don’t misuse our platform to cause harm by intentionally deceiving or misleading others, including:
* Generating or promoting disinformation, misinformation, or false online engagement (e.g., comments, reviews)
* Impersonating another individual or organization without consent or legal right
* Engaging in or promoting academic dishonesty
* Failing to ensure that automated systems (e.g., chatbots) disclose to people that they are interacting with AI, unless it’s obvious from the context
4. Don’t build use our services and tools in any way that may be inappropriate for minors, including:
* Sexually explicit or suggestive content.
ADDITIONAL POLICIES
We have the following service-specific policies in addition to our Universal Policies:
1. Don’t compromise the privacy of others, including:
* Collecting, processing, disclosing, inferring or generating personal data
* Soliciting or collecting the following sensitive identifiers, security information, or their equivalents: payment card information (e.g. credit card numbers or bank account information), government identifiers (e.g. SSNs), API keys, or passwords
* Using biometric identification systems for identification or assessment, including facial recognition without proper authority
* Facilitating spyware, communications surveillance, or unauthorized monitoring of individuals or users
2. Don’t perform or facilitate the following activities that may significantly affect the safety, wellbeing, or rights of others, including:
* Taking unauthorized actions on behalf of users
* Providing general or unauthorised medical/health advice
* Making automated decisions in domains that affect an individual’s rights or well-being (e.g.,medical assessments or insurance)
Violations can lead to actions against the content or your account, such as warnings, sharing restrictions, or ineligibility for inclusion with our services and provision of the same.